At phpearl, your privacy is not an afterthought — it is built into every part of how we operate. This Privacy Policy explains what personal information we collect when you use the phpearl platform, how we use and protect that information, and what rights you have over your own data. We are committed to full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.
Summary: phpearl collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your personal data to third parties. We protect your information using industry-standard encryption and security controls.
phpearl ("we," "us," "our," "the Company") operates the online gaming platform accessible at phpearl.live and is the data controller responsible for the personal information collected through the platform. phpearl is committed to processing personal data lawfully, fairly, and transparently in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all users of the phpearl platform, including registered players, visitors who browse the website without registering, and any individual whose personal data phpearl processes in connection with the provision of its services.
phpearl collects the following categories of personal data, depending on how you interact with the platform:
"phpearl does not collect sensitive personal information beyond what is strictly required for identity verification, age confirmation, and regulatory compliance. We never ask for your full credit card number or banking PIN."
phpearl collects personal data through the following means:
phpearl uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Government ID, date of birth, name |
| Processing deposits and withdrawals | Payment account details, transaction records |
| Providing and improving gaming services | Game history, usage data, session logs |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Regulatory compliance and AML obligations | Identity data, transaction records |
| Customer support and dispute resolution | Communications data, account history |
| Responsible gaming monitoring | Game history, session duration, deposit patterns |
| Marketing communications (with consent) | Email address, mobile number, preferences |
Marketing Opt-Out: If you have consented to receive promotional communications from phpearl and wish to withdraw that consent, you may do so at any time by contacting our support team via live chat. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
phpearl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phpearl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers engaged by phpearl are contractually required to process personal data only on phpearl's documented instructions, to implement appropriate technical and organizational security measures, and to comply with the Data Privacy Act of 2012.
"We share your data only when we have to — never when we want to. Every third-party partner phpearl works with is bound by the same data protection standards we hold ourselves to."
phpearl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Transaction and financial records | 10 years (AMLC and tax compliance requirements) |
| KYC verification documents | 5 years after account closure or last transaction |
| Game history and session logs | 3 years from the date of the session |
| Support communications | 3 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, phpearl will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.
phpearl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Your Role in Security: While phpearl takes every reasonable precaution to protect your data, you also play an important role. Use a strong, unique password for your phpearl Login, enable any available two-factor authentication, and never share your login credentials with anyone. Contact support immediately if you suspect unauthorized access to your account.
phpearl uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phpearl platform. Detailed cookie settings are available in the platform's cookie preference center accessible from the footer of the website.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phpearl:
How to Exercise Your Rights: To submit a data privacy request, contact the phpearl Data Protection Officer via live chat or at the email address listed in Section 13 of this Policy. phpearl will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
The phpearl platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing casino-style gambling. phpearl does not knowingly collect personal data from individuals under the age of 21.
If phpearl becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on phpearl, please contact our support team immediately so we can investigate and take appropriate action.
Age Verification: phpearl uses a combination of self-declaration at registration and documentary KYC verification to enforce the 21+ age requirement. Providing a false date of birth during registration is a material breach of the phpearl Terms & Conditions and may result in permanent account closure and forfeiture of balances.
phpearl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, phpearl will notify registered players via the email address on file or through a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the phpearl platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or phpearl's data processing practices, please contact our Data Protection Officer (DPO) through any of the following channels:
phpearl Data Protection Officer
Live Chat: Available 24/7 via the phpearl platform
Email (plain text):
privacy phpearl.live
Response time: Within 15 business days for formal data privacy requests
Languages: English and Filipino (Tagalog)
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.
Your Data, Protected
Every phpearl Login session and financial transaction is protected by bank-grade SSL encryption. Your data travels securely — always.
phpearl does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to run your account and keep you safe.
phpearl operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and is committed to upholding NPC standards for Filipino players.
phpearl has a designated Data Protection Officer available to handle your privacy requests, complaints, and data access queries within 15 business days.
You can request deletion of your personal data at any time. phpearl will process verified erasure requests promptly, subject to legal retention requirements.
In the unlikely event of a data breach, phpearl will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
Play with Confidence
Now that you know how phpearl protects your data, join thousands of Filipino players enjoying a secure, fair, and responsible gaming experience. Must be 21 years or older.
Gambling is addictive. Know when to stop. · 21+ only · Play responsibly.